Eoghan McCabe
Eoghan McCabe is the co-founder, chairman, and CEO of Fin, formerly known as Intercom, a customer service platform he started in 2011. He originally served as CEO until 2020, returned to the role in 2023, and led the company through a major pivot to AI-first products, including the Fin AI agent. He is best known for orchestrating this transformation of a late-stage SaaS company into an AI-first business, culminating in Salesforce's agreement to acquire the company for approximately $3.6 billion.
“I'm sure Eoghan to his own will be the first to say that was a journey and a wild journey and a hard journey. And he earned every dime.”
Source→“The boring one is obviously Intercom. We've talked about it a lot. And we were investors, so I don't know. But they succeeded and did it. And I think I'm sure Eoghan to his own will be the first to say that was a journey and a wild journey and a hard journey. And he earned every dime.”
Source→AI-extracted from podcast / newsletter / paper summaries. May contain errors.