Bret Taylor

“He was calm, confident, and well informed. He parried Musk's lawyers' questions about Altman's firing and why he chose to join the board... Taylor's name has been casually bandied about as a potential OpenAI CEO, but this was the first time it seemed real.”

“His AI software startup Sierra has built a promising business selling AI solutions for customer service uses.”

“Sierra went from four design partners to 'more than 40% of the Fortune 50 as customers' and grew ARR from $100M in November to $150M by February”

“The company says it started with just four design partners a couple of years ago. Today it claims to have more than 40% of the Fortune 50 as customers, and says the agents running on its platform are handling billions of interactions.”

“Taylor…has said that the best-case outcome for agentic AI is lower costs and higher revenue for clients, but before those returns materialize, the ramp-up phase can be pricey.”