Bret Taylor
CEO of Sierra, Chairman of OpenAI, and former co-CEO of Salesforce.
“Bret Taylor - Valley-famous CEO of Sierra; former co-CEO of Salesforce and chairman of Twitter's board”
Source→“Sierra has built customer-facing AI agents that can do a huge range of things. Not just basic support stuff like answering questions, but the kind of hard things that are closer to a company's core value creation.”
Source→“He was calm, confident, and well informed. He parried Musk's lawyers' questions about Altman's firing and why he chose to join the board... Taylor's name has been casually bandied about as a potential OpenAI CEO, but this was the first time it seemed real.”
Source→“His AI software startup Sierra has built a promising business selling AI solutions for customer service uses.”
Source→“The company says it started with just four design partners a couple of years ago. Today it claims to have more than 40% of the Fortune 50 as customers, and says the agents running on its platform are handling billions of interactions.”
“Taylor…has said that the best-case outcome for agentic AI is lower costs and higher revenue for clients, but before those returns materialize, the ramp-up phase can be pricey.”
“Sierra went from four design partners to 'more than 40% of the Fortune 50 as customers' and grew ARR from $100M in November to $150M by February”
AI-extracted from podcast / newsletter / paper summaries. May contain errors.