Alejandro Maza
Alejandro Maza is the Chief Product & AI Officer at Kavak, Latin America's largest used car marketplace, where he leads the company's AI transformation and agent-based architecture. He previously founded and ran Oppy Analytics, a company that served Fortune 500 companies with risk algorithms, logistics, forecasting, and marketing solutions. At Kavak, he is best known for architecting the transition from a multi-agent system to a single-agent virtual machine harness capable of handling 96% of customer interactions and 95% of transactions autonomously.
“When a customer comes in right now, an agent will get spawned specifically for this customer with its own virtual machine. It will remember years of interaction of these customers with Kavak, what they visited in the webpage or a call they had two years ago. Remember everything in its memory.”
Source→“96% of all interactions are handled by agents. 95% of all transactions are completely handled by agents. Every day, between 100 and 200,000 agents get instantiated in a day.”
Source→“Claude Opus 4.5 came out and I realized this isn't the right paradigm anymore. Like the intelligence now doesn't need the graph and the multi-agent latticework and harness because it will constrain this level of intelligence. So we decided to destroy everything we had been building for two years that was working, that brought us to profitability, that brought us amazing growth.”
Source→“We served 1,500 companies around like risk algorithms, logistics, forecasting, marketing. But really the power of Transformers and then the ChatGPT moment when it arrived made things very clearly that we could now build a whole new company and way of building companies.”
Source→AI-extracted from podcast / newsletter / paper summaries. May contain errors.