Andy Fang

“50% of trajectories of people using Ask DoorDash for restaurants, 50% of those trajectories are people ordering from places they've never ordered from before, which is huge because that's one of the hardest metrics historically for DoorDash for us to move.”

“One of the reasons why we were so excited to acquire a company called Metis last year was really to just infuse some of that AI native thinking into the company.”

“One stat that I always like to think about nowadays is just like there's more agent traffic on the web than human traffic... how do we have a DoorDash type experience that plays into that trend?”

“DoorDash's "Ask DoorDash" natural language interface is producing measurable behavioral shifts that traditional UX never achieved. Fifty percent of users are ordering from restaurants they've never tried before — historically one of the hardest metrics to move — and grocery basket sizes are up 40%.”

“"One of the reasons why we were so excited to acquire a company called Metis last year was really to just infuse some of that AI native thinking into the company."”

“"50% of those trajectories are people ordering from places they've never ordered from before, which is huge because that's one of the hardest metrics historically for DoorDash for us to move."”