Pablo Palafox
Pablo Palafox is the co-founder and CEO of HappyRobot, an AI company that builds voice-first AI agents for supply chain and logistics operations. He holds a double master's degree in Industrial Engineering from the Technical University of Madrid and Technical University Munich, and left a PhD program in computer vision at TUM in 2023 to co-found HappyRobot alongside his brother Javier (Xavi) Palafox and Luis Paarup. He is known for pioneering AI-powered voice automation in enterprise logistics, with HappyRobot raising $62 million in total funding and counting Kuehne+Nagel among its flagship partners.
“I can bring up the Kuehne+Nagel use case. We recently announced our partnership with the marquee freight forwarder.”
Source→“Voice was the unlock to many of the operations that are really needed to move the world if we talk about supply chain.”
Source→“We started just with forward deployed engineers and then the customer's like, wait, you have these people building, but like who is managing?... So the deployment strategist is a figure that scopes the problem so that the forward deployed engineer can spend more time on building.”
Source→“He literally had to hire interns to call drivers to see where they were, to see where the shipment was, because Walmart was asking him, where the hell is my shipment of olive oil?”
Source→AI-extracted from podcast / newsletter / paper summaries. May contain errors.