Medallia is an enterprise SaaS company that provides an AI-driven Experience Cloud platform, enabling large organizations to collect, analyze, and act on billions of feedback and behavioral signals across customer and employee touchpoints. Recognized as a Gartner Magic Quadrant Leader, the platform spans customer experience (CX) and employee experience (EX), serving iconic global brands across industries including financial services, retail, hospitality, and healthcare.
“Private credit lenders led by Blackstone, Apollo Global Management and FS KKR Capital Corp. are taking the keys to software company Medallia from Thoma Bravo in a recapitalization of the business.”
“Thoma Bravo / Medallia: Customer feedback software; TB surrendered it to lenders; represents a "$5.1b loss for TB"”
AI-extracted from podcast / newsletter / paper summaries. May contain errors.