Pat Grady

“Took over the 54-year-old firm in late 2025; their first major capital raise is the $7B Expansion Fund”

“Jake Stauch (CEO, Serval) & Pat Grady | Training Data Podcast”

“Fred Luddy, who is the founder of ServiceNow... at that time, ServiceNow was amazing because it was this big step function change over Peregrine and Remedy. The key thing they got right was to think about enterprise software as an abstraction — just workflows on top of a database.”

“Described by Pat Grady as someone consistently praised by all sources for being extremely customer-focused and a strong product listener.”