Melisa Tokmak
Melisa Tokmak is the founder and CEO of Netic, a San Francisco-based company building an autonomous AI revenue engine for essential service businesses such as HVAC, plumbing, roofing, and pest control. She holds a BS in Computer Science from Stanford University and previously led enterprise and government businesses at Scale AI, with prior experience at Instagram and Facebook. Netic uses compound AI systems to handle customer inquiries, scheduling, and pricing across calls, texts, and online channels, and has raised over $40 million in funding since launching in 2024.
“I'm not really there to cut your costs. Sure, that is happening in this way, but I'm really interested in — this is how you're going to make net new revenue... It would be pretty sad if we use AI only for cost cutting.”
Source→“If you look at robotics capabilities today, it is quite far in terms of dexterity on how to be able to handle different types of screws even. What type of homes are this? How am I going up? How am I going into the tiny areas to be able to fix something?”
Source→“OpenAI builds amazing products really fast, but also it kills them really fast. So I don't think enterprises are at least enterprises in these industries looking for that really fast.”
Source→“Or in Anthropic's case, you know, Silicon Valley converged in the idea that they pulled ahead in coding agents or Claude because they had focus. But you see exactly the opposite in the enterprise case. There's about like 20 products.”
Source→“Imagine Palantir or SpaceX or Notion, who really care about craftsmanship. And really delivering for their audience for many, many years.”
Source→AI-extracted from podcast / newsletter / paper summaries. May contain errors.