Sri Narasimhan
Sri Narasimhan is the Vice President of Enterprise Consumer Insights and Customer Experience at CVS Health, based in the Greater Chicago Area. He leads teams focused on collecting customer feedback, delivering actionable insights, and driving consumer-centric cultural change across the organization. He is best known for pioneering the use of generative agent simulations and agentic AI twins at CVS Health to model patient experiences and accelerate decision-making, work he has co-authored in partnership with Simile CEO Joon Sung Park.
“CVS was mentioned as a Simile customer that moved at 'lightning speed' for enterprise, closing a deal in roughly three months. Jun specifically named their VP of Insights, Sri, as an exceptional counterpart.”
Source→AI-extracted from podcast / newsletter / paper summaries. May contain errors.