// OVERVIEW
AI-native customer support and agent platform whose CEO is a confirmed CVAI Summit speaker.
Discussed in
- AMD, Starcloud, Coatue..10 Hot Takes From The Biggest Names in AI
- Baseten CEO Tuhin Srivastava on the AI Inference Crunch, Custom Models, and Building the Inference Cloud
- Voice AI Investment Surges as Enterprise Applications Gain Traction
- We're Back. The Cerebral Valley AI Summit Returns to London on June 24.
// RECENT MENTIONS
// SIGNALS
21 SIGNALS
01
product·The a16z Show·JULY 31, 2026
“Decagon shifted 90% of its workflow to open source models, but the driver was latency and control for voice agents — not cost reduction.”
Source→02
mention·The a16z Show·JULY 31, 2026
“Salesforce is very horizontal, Zendesk is very horizontal — all these solutions are very horizontal because you just gain more from having that scale and having a very robust and deep product than you do from having very vertical-specific features.”
Source→03
AI-extracted from podcast / newsletter / paper summaries. May contain errors.